The new PS Plus debuted in the early 23-24 hours in some Asian countries, such as Hong Kong and Taiwan. Now that we finally have real players talking about the service, not just the marketing, the first big complaints about the subscription are starting to appear. And Sony’s pricing policy seems to irritate its customers.
Participants from PS Plus In countries where the service has already been renewed, she complains about two big problems on Reddit:
- PSN will not allow you to upgrade your account for a shorter period if you have accrued subscriptions.
- Upgrading will retroactively cancel the discounts you have benefited from.
Let’s explain the two problems better because they are kinda weird.
In the first case, players reported that you can only upgrade your PS Plus account for the entire period you’ve accumulated, and not being able to choose less.
With the PS Plus change, those who have already subscribed to the service automatically become PS Plus Essential subscribers. To enjoy the list of library games, you need to upgrade to PS Plus Extra or PS Plus Deluxe. But if you already have subscriptions backlogged for, say, the next three years, for example, you can’t upgrade to just one year. You must purchase three years of PS Plus Extra or Deluxe at once.
In the second case, people on Reddit are commenting that it will cost you to upgrade your account if you buy your existing PS Plus subscription at a discount. It appears that Sony is charging the exact discount amount on top of the standard upgrade, which retroactively “wipes” your subscription savings.
The third point reduces players’ inconvenience, but it’s also worth mentioning. PS Plus seems to count the same game more than once if it appears in different versions or in different languages, greatly inflating Sony’s promise of a catalog of “more than 400 games”.
Needless to say, players are furious, and many are already talking about starting a class action lawsuit against the company.
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